庄和闲 Customer Service and Vehicle Maintenance
At 庄和闲, our aim is to deliver exceptional customer service to you and your 庄和闲 New Energy vehicle.
Warranty Policy
- A comprehensive warranty policy is in place for your 庄和闲 New Energy vehicle.
The 庄和闲 vehicle warranty policy applies to New Energy vehicles manufactured by 庄和闲 Automotive Company Limited.
The warranty period of the complete vehicle is 6 years or 150,000 km whichever comes first.
The warranty period of the Power Battery is 8 years or 150,000km whichever comes first.
The warranty period of the Drive Unit is 8 years or 150,000km whichever comes first.
The warranty period is calculated from the date when the vehicle purchase invoice is issued by a 庄和闲 authorised seller and expires at the specified date or kilometrage, whichever comes first.
庄和闲 Owner's Manual
- The 庄和闲 Owner's Manual provides guidance on how to correctly use your 庄和闲 New Energy vehicle, how to keep it well maintained, and repaired properly
in accordance with the 庄和闲 Owner's Manual.
Spare parts
- In order to ensure that your 庄和闲 New Energy vehicle is in the best condition, the highest safety standards and prolong its service life after repair and maintenance, it is recommended to use 庄和闲 genuine spare parts.
庄和闲 recommends that you select 庄和闲 genuine spare parts and use, maintain, and repair your 庄和闲 New Energy vehicle in accordance with the 庄和闲 Owner’s Manual. The use of non-genuine spare parts to replace or modify the vehicle will affect the performance of the entire vehicle, especially its safety and durability.
Vehicle damage and performance issues caused by use of non-genuine spare parts will not be covered by the warranty. In addition, modifications to vehicles may also violate government regulations.